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Fake Brand Offers Put Indian Consumers at Risk Online

Fact-checks in Kerala show viral fake offers using trusted retail and public names to lure users into unsafe links and personal data sharing.

RS
Ravi Singh
· 5 min read
Fake Brand Offers Put Indian Consumers at Risk Online
Photo: Kampus Production · pexels

A fake free gift can travel faster than a real discount coupon. That is the problem facing Indian consumers, brands, and public services today.

A fresh set of fact-checking reviews from Kerala shows the same pattern again. Viral posts are using familiar names, like supermarkets, airlines, bus services, politicians, and exams, to make false claims look believable.

For ordinary readers, this is not just a political nuisance. It can waste money, create panic, damage trust, and push people into unsafe links.

Fake offers target trusted brands

One claim said Lulu Hypermarket was giving a Bakrid gift. The review found the claim was fake.

That matters because fake festival offers are not harmless. They often push people to click links, share personal details, or forward the message to family groups.

A shopper may think, “What is the harm in checking?” That one click can expose a phone number, WhatsApp account, or payment details.

For large retailers, the damage is also serious. Their brand becomes bait. Their customer service teams then spend time explaining that no such offer exists.

India’s retail market runs heavily on trust. A supermarket chain, jewellery brand, or food delivery app can spend years building that trust. One viral fake poster can dent it in hours.

The same pattern appears every festival season. Eid, Diwali, Onam, Christmas, and New Year all become hooks for fake reward messages.

Transport rumours create public anxiety

Another false claim said petrol pumps would stay shut on Sundays. The review found this was not true.

This kind of rumour can create real-world confusion. People may rush to fill fuel. Small transport operators may delay trips. Delivery workers may lose income if panic spreads.

A separate false claim said all international services of Air India had been cancelled. That too was flagged as fake.

Air travel is already stressful for many families. A message about cancelled international flights can worry students, migrant workers, and people travelling for medical reasons.

Such claims also hurt companies. Airlines depend on clear communication. Fake cancellation messages push customers to call centres and airport counters, even when flights run normally.

There was also a claim about free travel and pink buses for women under KSRTC. The review found the claim was false.

Public transport rumours carry a different weight. They often affect people who make daily plans around bus timings, fares, and routes.

For working women, students, and families on tight budgets, a free-travel claim can change decisions. When it turns out false, the cost is not only money. It is lost time and broken trust.

Politics remains the biggest bait

Many false claims in the batch were political. That should surprise nobody.

One claim said a leader was ready to return if the Muslim League called him back. Another said a political party was offering three months of free recharge after an election win.

These messages are built for speed. They mix familiar faces, party names, and emotional triggers. Then they ask people to react before they think.

Several claims involved Tamil Nadu politics and actor-politician Vijay. One said he touched Rahul Gandhi’s feet after taking oath. Another claimed his son was seen with actor Trisha in an AI-made image.

The review flagged these as false or manipulated.

This is where misinformation has become sharper. Earlier, a fake post often looked clumsy. Now, AI images and edited screenshots make falsehoods look polished.

For voters, the risk is clear. They may form opinions based on images that never existed, quotes never spoken, or decisions never made.

False claims also target religious identity. One post claimed Vijay appointed a Muslim believer as a Hindu religious affairs minister. The review found the claim was false.

Such messages do more than mislead. They try to stir suspicion between communities. That is why political misinformation often feels more toxic than commercial scams.

Exams, security and panic posts

The review also flagged posts around NEET, security, and national issues.

One claim linked the NEET paper leak issue with a photo of the Union education minister standing with an accused person. The review questioned that claim.

Another post claimed Rajnath Singh had said ministers would not resign over the NEET paper leak issue. That too was flagged for verification.

For students, these rumours hit a raw nerve. Competitive exams already carry pressure, money, coaching costs, and family expectations.

A false claim around NEET can deepen anger or fear among lakhs of students. It can also distract from the real questions that need answers.

The batch also included a claim that hundreds of deadly weapons had been seized from an RSS centre. Another said India had lost four Rafale jets during Operation Sindoor, citing a foreign affairs spokesperson.

These are not casual rumours. They touch security, defence, and public order.

When people forward such posts without checking, they help create confusion around sensitive issues. That confusion benefits those who want noise, not clarity.

Why businesses should worry

It is tempting to see misinformation as only a political problem. Businesses cannot afford that mistake.

A fake gift offer can pull customers into fraud. A false airline notice can disrupt travel plans. A petrol pump rumour can create panic buying. A fake policy update can confuse workers and small traders.

The people most exposed are often not the richest internet users. They are families relying on WhatsApp updates, small shop owners, daily commuters, and young people chasing exam news.

For them, a fake message does not look like “content”. It looks like information from someone they trust.

Companies also need faster response systems. A denial posted two days later may be too late. By then, the fake message has moved through dozens of groups.

Public agencies face the same problem. Transport corporations, exam bodies, and ministries need simple, quick clarifications in local languages.

English-only corrections will not travel far enough. India’s misinformation market is deeply regional. Malayalam, Tamil, Hindi, Bengali, and other languages all carry their own rumour networks.

The larger lesson is simple. Trust has become a business asset, a public good, and a political weapon at the same time.

Readers do not need to become detectives. But they do need one pause before forwarding a tempting offer, shocking quote, or alarming notice. That pause may save money, reduce panic, and keep the public square a little cleaner.

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